FAQ West End Florist & Garden Center 1. Where are you located?
We are located on the west end of Evanston, IL, near Crawford Avenue. Visit us for fresh flowers, plants, and a full-service garden center experience.
2. What are your store hours?Our hours vary by season.Please check our website for current hours.Holiday and seasonal schedules may change—feel free to call us for the most up-to-date information.
3. Do you offer delivery?
Yes. We provide local delivery throughout Evanston, Wilmette, Glenview, Winnetka, Kenilworth, Skokie, and surrounding communities.
4. What types of floral arrangements do you offer?
We create a wide range of arrangements, including:
Everyday floral designs
Seasonal and holiday arrangements
Sympathy and funeral pieces
Wedding and event florals
Custom arrangements for any occasion
If you have a specific look in mind, our designers are happy to create it.
5. Can I request a custom floral design?
Absolutely. Share your colors, style preferences, and budget, and our designers will create something unique and personal.
6. What products does your garden center offer?
Our garden center carries a wide selection of plants and gardening essentials, including:
Indoor houseplants
Seasonal annuals, perennials, and shrubs
Potting soil and soil amendments
Fertilizer and mulch
Pots and planters
Garden tools and essentials
We also offer seasonal items, including:
Fresh-cut Christmas trees
Holiday garlands & wreaths
Poinsettias and other holiday plants
Seasonal décor and greenery
7. Do you provide repotting or plant care services?
Yes. We offer potting and repotting services for houseplants and outdoor containers. Bring your plant in or let us help you select one.
8. What payment methods do you accept?
We accept cash and major credit cards.
9. What is your return or replacement policy?
Fresh flowers should last several days. If your arrangement doesn’t meet expectations, please contact us within 24–48 hours so we can make it right. Please check our website for our current return and warranty policies.
10. Can I shop online?
Yes. Our website features a selection of floral arrangements and seasonal products available for delivery or in-store pickup.
11. Do you offer gift cards?
Yes. Digital gift cards are available and make a great gift for anyone who loves flowers, plants, gardening, or seasonal décor.
12. Is parking available?
Yes. We offer convenient on-site parking as well as nearby street parking for easy pickup and shopping.
We are located on the west end of Evanston, IL, near Crawford Avenue. Visit us for fresh flowers, plants, and a full-service garden center experience.
2. What are your store hours?Our hours vary by season.Please check our website for current hours.Holiday and seasonal schedules may change—feel free to call us for the most up-to-date information.
3. Do you offer delivery?
Yes. We provide local delivery throughout Evanston, Wilmette, Glenview, Winnetka, Kenilworth, Skokie, and surrounding communities.
4. What types of floral arrangements do you offer?
We create a wide range of arrangements, including:
Everyday floral designs
Seasonal and holiday arrangements
Sympathy and funeral pieces
Wedding and event florals
Custom arrangements for any occasion
If you have a specific look in mind, our designers are happy to create it.
5. Can I request a custom floral design?
Absolutely. Share your colors, style preferences, and budget, and our designers will create something unique and personal.
6. What products does your garden center offer?
Our garden center carries a wide selection of plants and gardening essentials, including:
Indoor houseplants
Seasonal annuals, perennials, and shrubs
Potting soil and soil amendments
Fertilizer and mulch
Pots and planters
Garden tools and essentials
We also offer seasonal items, including:
Fresh-cut Christmas trees
Holiday garlands & wreaths
Poinsettias and other holiday plants
Seasonal décor and greenery
7. Do you provide repotting or plant care services?
Yes. We offer potting and repotting services for houseplants and outdoor containers. Bring your plant in or let us help you select one.
8. What payment methods do you accept?
We accept cash and major credit cards.
9. What is your return or replacement policy?
Fresh flowers should last several days. If your arrangement doesn’t meet expectations, please contact us within 24–48 hours so we can make it right. Please check our website for our current return and warranty policies.
10. Can I shop online?
Yes. Our website features a selection of floral arrangements and seasonal products available for delivery or in-store pickup.
11. Do you offer gift cards?
Yes. Digital gift cards are available and make a great gift for anyone who loves flowers, plants, gardening, or seasonal décor.
12. Is parking available?
Yes. We offer convenient on-site parking as well as nearby street parking for easy pickup and shopping.